1. Hospice care aide serving a patientWe promise that you, the patient and the family, are the center of all our care.
  2. We promise professional skillful expertise in end of life care.
  3. We promise gentle knowledgeable presence.
  4. We promise to respect your cultural and religious beliefs.
  5. We promise a team approach to addressing spiritual, emotional, and physical pain.
  6. We promise to anticipate and respond to your needs.
  7. We promise to respond to your calls around the clock.
  8. We promise to help you and your family find hope and celebrate the life of the loved one who is dying.
  9. We promise to teach you and your family what you need to know to confidently handle the death.
  10. We promise that our services do not end with death. We will support the family through the next thirteen months of bereavement.